Customer Service
ORDERING POLICY:
Thank you for choosing WHEAT Jewlery for your fine jewelry purchase. If any unforeseen issues arise with your order, we will contact you directly for resolution.
Ready to ship WHEAT Jewelry will be processed and shipped locally within 1 – 3 days. Made to order pieces and will take 4 - 6 weeks to ship locally & internationally. Orders will not be produced until full payment is made.
For special orders and sizing, please contact us directly at wheatjewelry@gmail.com.
RETURNS & EXCHANGES
Please contact our customer service on wheatjewelry@gmail.com within 7 days to discuss your return. Please provide your name, order number and reason for return or exchange.
The customer is responsible for all shipping costs for exchanges.
SIZING GUIDE
How To Measure:
1. If you measure the internal diameter of your ring (in mm) it should match with the corresponding size in the ring chart below. Be sure to use millimeters.
Option 2. Measure your finger
Measure a ring with a string or a thin strip paper. This can be easily done and can help find an accurate fit.
1. Cut a long string or piece of paper that's about 6-inches long.
2. Wrap it snugly around the base of your finger, the tighter the better but make sure to not let the string stretch while you're wrapping it around your finger.
3. Mark the spot where the string or paper meets and measure the distance with a ruler (in mm).
4. Match your finger measurement (in mm) with the closest circumference below.
|
CIRCUMFERENCE (MM) |
DIAMETER (MM) |
USA & CANADA |
HONG KONG |
|
43.3 |
13.8 |
2.75 |
5 |
|
44.3 |
14.1 |
3 |
6 |
|
45.5 |
15.2 |
3.5 |
7 |
|
47.7 |
15.5 |
3.75 |
8 |
|
48.7 |
15.9 |
4.25 |
9 |
|
49.9 |
16.2 |
4.75 |
10 |
|
50.9 |
16.6 |
5.25 |
11 |
|
52.1 |
16.9 |
5.5 |
12 |
|
54.3 |
17.3 |
6 |
13 |
|
55.6 |
17.7 |
6.5 |
14 |
|
56.5 |
18.0 |
7 |
15 |
|
57.5 |
18.3 |
7.5 |
16 |
|
58.7 |
18.7 |
7.75 |
17 |